Our commitment

We use the Web Content Accessibility Guidelines (WCAG) to guide improvements to our website. Our work includes reviewing keyboard navigation, text readability, image descriptions, forms, and compatibility with assistive technologies.

Accessibility is an ongoing effort. Some areas may still need improvement, and we welcome feedback that helps us identify and address barriers.

Accessibility options

Our website includes an accessibility tool with options for adjusting its presentation. Use the Accessibility link in the website footer to open the available options.

If you cannot access the tool or an adjustment does not resolve your difficulty, please contact us for assistance.

Feedback and assistance

If you have difficulty browsing products, placing an order, or accessing information on our website, please let us know. We will work with you to find an accessible way to complete your task.

• Email: support@dugoutmugs.com
• Contact form: Contact Dugout Mugs

To help us understand the issue, please include:

• The page address where the problem occurred.
• What you were trying to do and what went wrong.
• Your browser, device, and assistive technology, if relevant and you are comfortable sharing them.

You do not need to provide information about a disability to request assistance. We will make reasonable efforts to respond and address reported barriers.

Third-party services and videos

Some features, including embedded videos and other services, are provided by third parties and may have accessibility limitations. If you encounter a barrier, contact us so we can help you access the information or explore another way to complete your task.